Last updated: August 23, 2026

This Refund Policy applies to all purchases made on www.trueslaves.com (the "Website"), operated by [BUSINESS NAME], Belgium. Payments are processed by our authorized payment processor CCBill.

1. Virtual credits

Purchases on the Website are made in the form of virtual credits ("credits"). Credits are a digital service, not a deposit of money, and have no monetary value outside the Website. Credits cannot be exchanged back into money, except by verified content sellers through our official payout procedure.

2. Refunds of unused credits

You may request a refund of a credit purchase within 14 days of the purchase date, provided that none of the credits from that purchase have been spent. Approved refunds are issued to the original payment method via our payment processor.

3. Spent credits and digital content

Credits that have been spent — on chats, sessions, tasks, gifts, tributes or digital content — are non-refundable. Digital content (photos, videos, audio) is delivered immediately upon purchase; by completing a purchase you expressly consent to immediate delivery and acknowledge that you thereby lose any statutory right of withdrawal for that digital content.

4. Service not delivered

If you paid for a service or content item that was not delivered due to a technical error, contact us via the support page within 14 days. After verification we will either re-deliver the service or refund the corresponding credits or payment, at our discretion.

5. Chargebacks

If you believe a charge is incorrect or unauthorized, contact us first at [CONTACT EMAIL] or via the support page — most issues are resolved within a few days. Filing a chargeback or payment dispute for services that were delivered as described is considered fraud and will result in immediate suspension of the associated account and forfeiture of its balance, pending investigation.

6. Seller payouts

Verified sellers can request payouts of earned balances according to the payout rules published on the Website (minimum amounts, verification requirements and processing times apply). Reversed or charged-back payments that funded a seller's earnings will be deducted from the seller's balance.

7. Contact

For any billing question: [CONTACT EMAIL] or the support page. For questions about a charge on your card statement, you can also contact CCBill support directly (available 24/7 via ccbill.com).